FREQUENTLY ASKED QUESTIONS – FLEX eyewear&acc

FREQUENTLY ASKED QUESTIONS

Q. I want to cancel the order.

Because of the system's convenience, you can't get it to your customers' cancellations. Please understand.

 

Q. Forgot to enter coupon codes. Can you apply later?

Conveniently of the system, coupon code adaptation cannot be made for orders after settlement is completed.

 

Q. I want to change the way you pay.

Cannot change how you pay after completion of settlement. Please understand in advance.

 

Q. Can I send you overseas?

Delivery will be only in Japan.

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